IT That Just Works, So You Can Run Your Business

Managed monitoring, maintenance, and security for small businesses across Central Illinois. No IT department needed — just one local person keeping your computers healthy, patched, and protected.

The Problem

SYSTEM DOWN

01 — It happens

The screen goes dark.

A dead workstation. A ransomware note. In a small shop, that’s not an annoyance — it’s the whole day.

-$-hrs-$

02 — The scramble

The clock runs, and so do the losses.

Hours and sales bleed away while you hunt for someone who can actually help right now.

03 — The fix

There’s a third option.

Proactive, local, per-device coverage that catches problems before they ever cost you a day.

Big-company IT departments have monitoring, security, and a person who answers. Around here, most businesses have none of the three. 9teen88 exists so a fourteen-chair dental office in Central Illinois runs on the same stack as a Fortune 500 — at a price that fits Main Street.

Central Illinois IT Protection

Your Business Is One Click From Disaster

See why small businesses are the #1 target ›

The Real Risk to Small Businesses

Hard drives that fail every year1 in 100
Breaches that now involve ransomware44%
Attacked small businesses that fail1 in 5
Ransomware attacks hitting small biz88%
Sources — Backblaze 2025 · Verizon DBIR 2025 · Mastercard SMB Survey 2025

Why Small Businesses Choose 9teen88

Caught Early

24/7 monitoring spots failing drives, missed updates, and security gaps before they turn into downtime.

Priced Per Device

Pay only for the machines you want covered. No bloated contracts, no paying for capacity you’ll never use.

A Real Local Contact

You reach the owner directly — someone who knows your setup, your business, and your name.

What You Get

On the radar, around the clock.

24/7 Monitoring
Updates & Patching
Antivirus & Ransomware
Backup & Recovery
Email & Spam
Help Desk
New PC Setup
Network & Wi-Fi
Live
All systems watched
8 services, monitored around the clock — all in your plan.

Hover a service to see what it covers.

Managed Plans for Business

Per computer or server, per month — pick the level of coverage that fits.

COMPARE PLANS

Monitor. Secure. Protect.

MonitorSecureMOST POPULARProtect
24/7 System Health Monitoring
Automated Windows Patch Management
Third-Party Application Patching
Temporary File Cleanup
Disk Health Checks
Enterprise-Grade Antivirus
Ransomware Rollback
Daily Backup Verification
Full plan pricing on the Pricing page →

Plans cover monitoring, security, and maintenance. Hands-on help desk and onsite troubleshooting is billed separately in 15-minute increments — so you only pay for repair labor when you actually need it.

Response is prioritized by severity. Critical “business down” issues target a one-hour response during business hours, while routine requests are handled the next business day.
For Practices That Handle PHI

HIPAA isn’t a checkbox. It’s a configuration.

We manage IT for covered entities, so the boring parts are already handled: signed BAAs down the vendor chain, encrypted backups, access controls, and restore tests with paper trails.

Business Associate AgreementSigned
Backup encryption (AES-256)Enforced
Quarterly restore testDocumented
Endpoint EDR w/ 24/7 SOCActive

Five layers between trouble and your data

Layer 1Perimeter — firewall & DNS filtering
Layer 2Identity — MFA on every account that matters
Layer 3Endpoint — Huntress EDR + patching
Layer 4Data — encrypted, versioned backup
Layer 5Continuity — tested restores, written runbooks
GETTING STARTED

How Getting Started Works

Getting covered is simple — most businesses are fully set up within a few days.

tap a device to lock it down Set up in days — then hands-off
QUESTIONS

Frequently Asked Questions

What is included in a managed business plan?
Continuous 24/7 monitoring through NinjaOne RMM software on every machine, automatic updates and patching, managed antivirus and ransomware protection, full system image backups, email and spam security, and unlimited help-desk support from me. One predictable per-device monthly price — the Pricing page lays out the coverage levels.
How do you actually monitor my computers and network?
Every machine runs NinjaOne — professional-grade RMM (remote monitoring and management) software. The agent sits quietly on each PC and server and gives me a real-time window into the health of your whole environment: disk space and drive health, CPU and memory load, Windows and third-party updates, antivirus and security status, failed logins, and more. It reports to me 24/7 and fires an instant alert the moment something drifts out of range — so I am often fixing the problem before your team ever feels it. It monitors system health and security — not what your team is doing day to day.
What do you cover — just PCs, or servers and network too?
All of it: Windows workstations, servers, and the core network gear that keeps your office online — switches, firewalls, and Wi-Fi. If your business depends on it, I can look after it.
Is there a long-term contract?
No long lock-in. Plans are month-to-month and priced per device, so you only pay for the machines you want covered and can scale up or down as your team changes.
Do you work remotely or come onsite?
Most work is handled remotely so it is fast and does not interrupt your day. For anything hands-on — hardware, new installs, or network changes — I come to you. I am local, not an overseas ticket queue.
How fast do you respond when something breaks?
You reach a real person — me — not a call center. NinjaOne monitoring catches and often fixes many issues before you notice, and when you do need to call, an urgent business-down problem jumps straight to the front of the line.
How is your backup different from cloud file sync — and what happens if a machine fails?
This is the big one. File sync copies your documents — but if a drive or PC fails you still have to reinstall Windows, every program, and every setting before those files are any use. I take a full image of the entire system — operating system, applications, configuration, and data — stored off-site and verified that it actually restores. So when hardware fails I rebuild the whole machine, or stand it up on replacement hardware, with everything exactly as it was — and have you running again the same day instead of down for days rebuilding from scratch.
How do you protect against ransomware and email scams?
Layered protection: managed, monitored antivirus that actively blocks ransomware, email filtering that keeps phishing and scams out of your team inboxes, and off-site verified system backups so even a worst-case attack cannot hold your business hostage. If something tries to get through, I am alerted immediately through NinjaOne.
Can you handle setting up new employees and computers?
Yes. I source, configure, and onboard new machines and staff — accounts, email, security, and the NinjaOne agent — so a new hire is ready to work on day one and nothing important slips through the cracks during setup.
Is there a setup or onboarding fee?
Yes — simple, up front, and per device. For business, there's a small one-time onboarding fee per computer to install and configure the monitoring agent; on Secure and Protect that also covers antivirus — I remove any old antivirus and run an initial virus scan first. Protect adds a flat one-time backup setup — one fee no matter your size — covering backup configuration, the first full backup, and a test restore. For residential, basic monitoring has no onboarding fee, with a small per-device add-on to install antivirus (includes a virus scan) or to set up and test backup. You'll find exact onboarding costs on the pricing page. If a virus turns up during setup, removal is a separate service I will quote before going further.
How does pricing work and how do we get started?
Pricing is per device, per month — simple and predictable, with the levels laid out on the Pricing page. To start, we do a free no-pressure assessment of your setup, I get NinjaOne monitoring and protection in place (usually without disrupting your workday), and from there it is handled. Reach out any time for the assessment.

Let's Get Your Business Covered

Tell me how many machines you’ve got and what’s been giving you trouble, and I’ll put together a straightforward quote.

Javonn@9teen88.net · Winchester, IL 62694 · 9teen88.net

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