Let's Take IT Off Your Plate

Local, no-nonsense IT monitoring, maintenance, and protection for small businesses and households across Central Illinois. One person who actually answers — not a call center three time zones away.

9teen88 Technology Services

Trusted By Local Businesses

What You Can Count On

24/7

Background monitoring & security, every day of the year

On Standby

Reach a real, local tech who’s close by and practically on standby — never a ticket queue.

30 Miles

Onsite coverage radius around Winchester, IL

Local Coverage

Proudly Serving Central Illinois

Based in Winchester and on-site across Central Illinois — from Jacksonville and Springfield down to Pittsfield and Carrollton — with remote support wherever you are.

Proudly Serving Central Illinois

I fix what is broken.

I build what you imagine.

I keep it safe.

And I actually answer the phone.

Who We Help

Built For You

For Business

Small Businesses

Keep your team's computers fast, patched, and protected so a tech problem never costs you a day of work.

24/7 Monitoring Managed Security Help Desk Backups
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For Home

Home & Family

Enterprise-grade protection and automatic maintenance for the whole household, with parental controls available.

Antivirus Auto Updates Parental Controls Photo Backup
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One-Off Fixes

One-Time Projects

New PC setup, data transfers, virus cleanup, printer installs, and training — flat-rate and no surprises.

PC Setup Data Transfer Virus Cleanup Printers & Wi-Fi
See flat-rate work

Pricing

Simple, per-device pricing

Straightforward plans billed monthly, per device — for businesses and households alike. No long-term contracts, no surprise fees, and no add-ons — see exactly what each plan includes on the pricing page.

What We Do

Everything Your Tech Needs, in One Place

24/7 MonitoringAlways-on device watch
Updates + MaintenancePatching, tune-ups, cleanups
Security + AntivirusProtection, parental controls
Backup + RecoveryAutomatic verified backups
Servers + StorageServers, NAS, management
Remote SupportHelp on your screen
New PCs + Custom BuildsSetups, gaming rigs
Cabling + CamerasWiring, security cams
Networks + Wi-FiRouters, APs, coverage
Repairs + UpgradesFixes, virus removal
Consulting + ProjectsPlanning, scoped, quoted
1-on-1 TrainingPlain-English coaching
9teen88
24/7 MonitoringAlways-on device watch
Updates + MaintenancePatching, tune-ups, cleanups
Security + AntivirusProtection, parental controls
Backup + RecoveryAutomatic verified backups
Servers + StorageServers, NAS, management
Remote SupportHelp on your screen
New PCs + Custom BuildsSetups, gaming rigs
Cabling + CamerasWiring, security cams
Networks + Wi-FiRouters, APs, coverage
Repairs + UpgradesFixes, virus removal
Consulting + ProjectsPlanning, scoped, quoted
1-on-1 TrainingPlain-English coaching

Getting Started Is Easy

Now Showing · Getting Started
Reel of 4▶ Projecting
Step 1 of 4

Pick a plan that fits

Per-device coverage for businesses or households — month to month, no contracts, no surprise fees. Not sure what you need? Just ask.

💼Business — per device
🏠Home & Family — per device
💬Not sure yet? Just ask
Month‑to‑month · no contracts
Step 2 of 4

We handle the setup

A lightweight monitoring and security agent is installed on each device — usually remotely, and often the very same day. No enterprise headaches.

installing agent…
✓ InstalledRemoteOften same day
Step 3 of 4

It runs quietly

Monitoring, updates, security, and backups all happen automatically in the background — no pop-ups and no downtime during your workday.

  • Monitoring
  • Windows updates
  • Security & antivirus
  • Backups verified
0 pop‑ups · 0 downtime
Step 4 of 4

You get your time back

When something needs a human, you reach the owner directly — by portal, email, or phone. No tickets, no scripts, no call centers.

PortalEmailPhone
JG
You reach the ownerno tickets · no scripts · no call center

Frequently Asked Questions

Is remote support secure?
Yes. We use industry-standard, encrypted remote support tools.
Can you see me through my webcam?
Absolutely not. Our tools view your screen, not your room.
Can you teach me how to use Excel?
Our standard support focuses on fixing broken tech. Guided software lessons are billed as Training Sessions.
I spilled coffee on my laptop — can you fix it?
This is physical damage. Remote support cannot fix hardware, but we can help source a replacement.
Can you fix my Mac or iPhone?
We specialize in Windows environments. We explicitly do not offer support for Apple devices or mobile phones.
Why did I get a bill for this support call?
Under our per-device plans, your monthly fee covers monitoring, patching, and security licenses. Actual technician labor — troubleshooting, installing new software, fixing errors — is billed incrementally.
I need to cancel. How does that work?
Cancellation requires 30 days' notice, and your prepaid Last Month Deposit will cover your final month of service.
9teen88 Technology Services

Your Move

Tell me what you’ve got and what’s driving you crazy, and I’ll put together a straight-forward quote. No jargon, no pressure.

Javonn@9teen88.net · Winchester, IL 62694 · 9teen88.net

Did you know?
9teen88 · IT tips