The Hidden Work Behind IT Onboarding (And Why It’s Worth It)
That onboarding fee isn’t a sign-up charge — it’s the most important work I do for you, before the monthly coverage even starts. Here’s exactly what goes into it.
Why I Don’t Sell Block Hours (And What I Do Instead)
The old “break-fix” model quietly puts your IT person and your business on opposite sides. Here’s why I went flat-rate and proactive instead — and what that changes for you.
What I Do — and What I Don’t. Honestly.
Being upfront about what I don’t cover is part of the deal. Here’s exactly what 9teen88 handles, what it doesn’t, and why I’d rather tell you that before you call.